Frequently Asked Questions
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Here are the answers to the questions we get asked most about our transportation services, prices and services we offer.
What types of transport services do you offer?
We provide FTL (Full Truck Load), LTL (Less-than-Truckload), express delivery, container transport, and groupage services across Europe and Moldova.
Which countries or regions do you cover?
We operate routes throughout Europe, with a strong focus on transport between EU countries and Moldova.
What kind of cargo can you transport?
We handle general cargo, palletized goods, oversized loads, industrial equipment, wire harness and even sensitive items like pharmaceuticals. Contact us for special requirements.
Is the cargo insured during transport?
Yes. All shipments are covered by CMR insurance up to 200 000 euros per truck, for any type of cargo, and any unpredictable situations on the road. We can offer extended coverage depending on the cargo value and destination.
How fast can you deliver?
We offer flexible delivery times, including express options with two drivers, and vans of up 10 euro pallets for minimal transit time. Delivery speed depends on the route and cargo type.
Do you assist with customs and documentation?
Absolutely. We provide full customs clearance support, including document preparation, TIR carnet processing, and border formalities for EU–Moldova transport.
Can I track my shipment in real-time?
Yes. Every vehicle is equipped with GPS tracking, and you receive a personalized link for live shipment updates.
Do you offer warehousing or cargo collection?
Yes, we offer warehouse services and groupage cargo collection from various European locations. We can pick up freight of any size, and deliver it to any address in Europe, Moldova, Ukraine and more.
How can I request a quote?
You can request a personalized quote through our online form, by email, or by contacting directly our multilingual team members from the contact us page, depending on the language you speak.
Will I have a direct contact person?
Yes. Every client is assigned a dedicated account manager, that speak the same language for fast communication and tailored service throughout the entire transport process.